Shipping policy

Shipping Policy

Where we ship. MU Collects ships from the UAE worldwide.

Processing time. Orders are packed and handed to the carrier within 1–4 business days of payment. Orders placed on weekends or UAE public holidays ship the next business day.

Delivery cost and time. Shipping cost and estimated delivery time are shown at checkout.

Packaging. Every Funko Pop ships in a soft protector unless the listing states otherwise, and is padded in a shipping box or bag. Signed and authenticated items ship with their certificate or authentication sticker where one was issued.

Tracking. You'll get a tracking number by email once your order ships.

Customs, duties and taxes. For international orders, import duties and taxes are charged by your country's customs. They are the buyer's responsibility and are not included in our prices.

Delivery problems. If your order arrives damaged, take photos of the box and the item within 48 hours and email us at mu.collects.ae@mu-collects.com.